Guarantee

The company offers a two year guarantee which takes effect from the moment the product is dispatched. The invoice serves as the guarantee. It does not cover damage caused to the product through improper or negligent use or through modifications. Claims for compensation of damages caused in this way will be denied.

Once we have received the product and confirmed that it is a manufacturing fault we will send a replacement in perfect condition, or return the total amount.

If the product is returned within the stipulated period of the guarantee, the company will pay for all reasonable transportation costs incurred by the customer.

Please do not return any goods before contacting us at export@gigibaby.es or by telephone +34 968 34 71 76 or +34 611 29 99 21. We will inform you of the correct procedure to follow.


 
  Returns

The articles that are offered on our website are of the highest quality. The goods undergo vigorous safety controls during the manufacturing process and the components and materials used are the most suitable to be used for and by children.

However, should you receive an order which is not to your satisfaction, please return the product in its original packaging within 15 days from the date that the item is received. The returned item should be sent to the following address:

INMENT CREATIVE S.L.U.
C/ Rosalia de Castro, 50 Bajo C
30107 Murcia (Spain)

Returns will not be accepted if:

1. The product has been used.

2. The product is not returned in the same conditions as it was sent. 

 3. The process of personalization of the product has already begun. In these cases the period for returns/cancellations will begin with the confirmation of the purchase and will end once the product has begun its personalization process.

The cost of the item will be refunded to your account once the return has been received by us and we have confirmed that it complies with our minimum requirements. Please be aware that any postage charges incurred by returning your item(s) to us will not be refunded.


 
  Shipping

First purchase delivery service is free. The delivery options are selected by the company. For special deliveries we reserve the right to invoice the transport costs with your permission. We will not held responsible for orders that can’t be sent due to circumstances out of our control, such as delays caused by our suppliers, fires, floods, strikes, electrical problems, etc.


 
  Payment

Payment is accepted with Visa or MasterCard. Your credit card details are introduced directly into the bank´s secure website.


 
  Pricing

All of our prices are given in Euros and include VAT.


 
  Orders

All of our products can be ordered by internet via our webpage www.gigibaby.es . The orders placed by the customers will be reconfirmed by the company via email.


 
  Conditions of Use

Our Saddle Bags are designed exclusively to be adapted to baby prams and to carry items. Make sure your Saddle Bag is placed in the correct position as indicated in the instructions. The weight must be well distributed between the 2 bags, so that the stability of the pram is assured. Each bag can support 2 kg.

Bad use of this product may cause the pram to tip over.

Safety standards must be respected at all times. This product is not a toy and must be used under an adult supervision.